Terms of service

Last Updated: [5 August 2026]

Welcome to [PinkSpree]! These Terms of Service ("Terms") govern your access to and use of our website located at [WEBSITE URL] (the "Site") and the purchase of any products from our online store.

By accessing or using our Site, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not access or use the Site.

1. Account Terms

  • Eligibility: To create an account or make a purchase, you must be at least 18 years of age or accessing the Site under the supervision of a parent or legal guardian.

  • Account Responsibility: You are responsible for maintaining the confidentiality of your account credentials (username and password) and for restricting access to your account.

  • Accuracy of Information: You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address, billing address, and phone number.

2. Pricing and Payment

  • Pricing in INR: All prices displayed on the Site are listed in Indian Rupees (INR) and are inclusive/exclusive of applicable taxes (such as GST) as specified at checkout.

  • Price Changes: Prices for our products are subject to change without prior notice. We reserve the right to modify or discontinue any product at any time.

  • Payment Methods: We accept payments via [UPI, Credit/Debit Cards, Net Banking, Wallets,  through our authorized secure payment gateways. You represent that you have the legal right to use any payment method selected.

3. Product Descriptions & Visuals

  • Accuracy: We strive to display the colors, images, and details of our products as accurately as possible. However, actual colors may vary slightly depending on your device’s display settings.

  • Errors: We do not warrant that product descriptions or other content on the Site are error-free, complete, or current. In the event of a typographical error regarding price or product details, we reserve the right to correct such errors.

4. Order Acceptance & Cancellation

  • Order Receipt: Receipt of an automated order confirmation does not constitute our acceptance of your order.

  • Right to Refuse: We reserve the right to refuse or cancel any order for any reason at our sole discretion, including but not limited to product availability, errors in pricing or product descriptions, or suspected fraudulent transactions.

  • Cancellation by Customer: You may cancel an order before it has been processed/shipped by contacting us at [ishansrivastava1107@gmail.com] or through your account dashboard within [2 hours].

5. Shipping and Delivery

  • Delivery Scope: We deliver orders across India through third-party courier services. Estimated delivery times range between [3-7 days] after processing.

  • Delays: While we make every effort to deliver within the estimated timeframe, delivery times are not guaranteed and may be subject to delays beyond our control (e.g., weather conditions, transport disruptions, or remote location delays).

  • Risk of Loss: Risk of loss and title for items purchased pass to you upon delivery of the package by the carrier.

6. Returns and Refunds

  • Eligibility: Returns are accepted for eligible items within [5 days] of delivery, provided the products are unused, unwashed, and in their original packaging with tags intact.

  • Refund Processing: Once your returned item is received and inspected, approved refunds will be processed to your original payment method (or store credit) within [5-7 business days].

  • Detailed Policy: For complete instructions on how to initiate a return, please review our [Return and Refund Policy Link].

7. Prohibited Uses

In addition to other prohibitions set forth in these Terms, you are prohibited from using the Site or its content:

  • For any unlawful, illegal, or unauthorized purpose under Indian law.

  • To violate any international, national, state, or local regulations, rules, or laws.

  • To transmit viruses, malware, or any destructive code.

  • To harvest or track the personal information of others or impersonate any person or entity.

  • To breach or circumvent the security features of the Site.

8. Limitation of Liability

  • To the fullest extent permitted by applicable Indian law, [PinkSpree], its directors, officers, employees, or affiliates shall not be liable for any indirect, incidental, punitive, or consequential damages arising out of your use of the Site or products purchased.

  • In no event shall our total liability to you for all damages exceed the amount paid by you for the specific product or service giving rise to the claim.

9. Governing Law & Jurisdiction

  • Indian Law: These Terms and any separate agreements shall be governed by and construed in accordance with the laws of the Republic of India.

  • Jurisdiction: Any legal action, dispute, or proceeding arising out of or related to these Terms shall be subject to the exclusive jurisdiction of the courts located in [Lucknow, Uttar Pradesh], India.

10. Contact Information

Questions about the Terms of Service should be sent to us at:

  • Store Name: PinkSpree

  • Email: ishansrivastava1107@gmail.com]